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Contact Allen And Roth Customer Service

Allen And Roth Phone Numbers and Emails

Toll-Free Number:

  • (855) 768-4292
Call customer service

Allen And Roth Email:

customercare@allenandrothcabinetry.com
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How to Contact Allen And Roth?

Most Popular Number:

(855) 768-4292
Total calls: 3 239 Issues resolved: 58 Last call: Jun 13, 2025
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PissedConsumer Reporter

You can find Allen and Roth customer support phone numbers and email address on their official website and can easily contact the customer support team. If you're planning a new project and need to schedule a design appointment, the website provides an easy-to-use function. Simply click on the "Schedule your design appointment" button, fill in the form on the new page that appears, inputting required information about your project, your contact details, and preferred appointment times, and then hit "Submit."

In addition, the website also offers a convenient chat service. You can find a blue chat icon at the bottom right corner of the page. Clicking on this icon initiates a chat with Leo, their automated chat bot, who is designed to answer your questions and guide you to the right information.

The Allen and Roth customer support phone number is 1-855-768-4292; contact this number to get in touch with Allen and Roth for all your cabinetry-related questions. For other Allen and Roth noncabinetry questions, you can call at 1-800-445-6937. Allen and Roth customer support is available on weekdays from 8 AM to 8 PM ET. While the service is unavailable on Sundays, you can still contact customer service on Saturdays from 10 AM to 2 PM ET.

You can contact Allen and Roth customer service directly using their dedicated customer service phone number. For cabinetry related questions, dial 855-768-4292 and for other non-cabinetry related problems dial 1-800-445-6937. These dedicated customer service phone numbers are available throughout the week except for Sundays, however the timing is different.

From Monday to Friday, you can call in between 8 AM and 8 PM ET, and on Saturdays, the number is available from 10 AM to 2 PM ET. Alternatively, you can also get in touch with Allen and Roth customer service by email - you can send in your issues and queries directly at customercare@allenandrothcabinetry.com.

Allen And Roth Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Allen And Roth Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Allen And Roth is 8557684292. 68% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Allen And Roth may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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PissedConsumer Club

Contact Information

Allen And Roth Website:

Allen And Roth Help Center:

Corporate Office Address:

American Woodmark Corporation
561 Shady Elm Road
Winchester, Virginia 22602
United States

Other Info (opening hours):

Hours:

Monday - Friday, 8:00 AM – 8:00 PM (EST)

Saturday, 8:00 AM – 6:00 PM (EST)

More contact details

Allen And Roth Customer Service Reviews

1.6 / 5
Poor
Reginaldo Hka
Salesman at Lowe’s
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Never got an answer for a customer. I was not able to speak with a live person.
We would like to know what the purpose of the foot pedal is on the base of large patio umbrella.

Tennis Lqc
Need to help people get parts
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I went to Lowes theyre your supplier they said my gazebo is discontinued to call Allen and Roth to see if they have parts which they dont which I think you should just people are buying your products so I really dont recommend anybody to buy Allen and Roth products I hope you will come to your senses and get parts For your gazebos that people need

Bruce P Yfn
Great Product with Crumby Installation Components
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

The company makes a very nice product but their Accounting Team is buying the installation components. If QC followed the product being delivered to consumers they would make a change.

It's sad to save 50 cents at the cost of a great customer experience. Unfortunately their complaint handling process will never get actionable problems to the attention of management.

How Good is Allen And Roth's Customer Service?

Maudry Ohd
Maudry Ohd
Feels Satisfied | Jan 03, 2025

I had a simple question to ask. The representative had to do a little research for me and put me on hold for a couple of minutes. They came back with the answer I needed. This was the only way I could find to contact Alan and Roth, and it worked well.

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Remona Yyz
Remona Yyz
Feels Disappointed | Jun 25, 2024

Never spoke with anybody. The call would not go through. Outdoor furniture is rusting away. Would never buy again

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Rob B Eji
Rob B Eji
Feels Disappointed | Jun 08, 2024

It all makes absolutely no sense to me.
Will never use any A&h again.
Was to told no warranties

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Hasini Ceb
Hasini Ceb
Feels Disappointed | May 30, 2024

?????????

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Oluwatomisin Xns
Oluwatomisin Xns
Feels Disappointed | May 01, 2024

Product not in stock

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Kenderick Xdc
Kenderick Xdc
Feels Disappointed | Mar 07, 2024

The customer service reps were extremely hard to understand. Most of the conversation I had no idea what they were saying.

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Summary of Allen And Roth Customer Service Calls

4.2K TOTAL
CALLS
03:28 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Allen And Roth?

Product/ Service Question:

  • “Item damaged”
  • “Broken part”
  • “Broken piece”

Return/ Replace Question:

  • “Canopy replacement 10x12”
  • “Canopy replacemnet”
  • “Replacement parts”

Request for Information Question:

  • “Order status”
  • “Questions about a product”
  • “I am with Lowe’s Home Center and have a question about umbrella 5124131”

Shipping and Delivery Question:

  • “Missing parts”
  • “Missing item”
  • “Missing parts for Electric fireplace”

Website/ Application Question:

  • “Installation issues”
  • “Installation”
  • “Installation of mirror”

Staff Question:

  • “Repair services”
  • “Customer service”
  • “Customer service product assistance”

Refund Question:

  • “Money back”
  • “Refund”

Payments and Charges Question:

  • “Solar powered umbrella charger adapter”
  • “Unauthorized charges”

Account Question:

  • “I have lost/miss placed the code for the back of the Allen and Roth remote control for my patio light and fan.”
  • “Because your wire code is for white an black wire your fixture has 2 brown”

Other Question:

  • “Missing hardware”
  • “Missing pieces to my furniture”
  • “Blinds and remote not pairing”

Compare Allen And Roth Customer Service To

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