Contact Allen And Roth Customer Service
How to Reach a Person at Allen And Roth
Verified Contact Information
Toll-Free Number:
-
1-855-768-4292
Customer Service:
-
1-800-445-6937
Allen And Roth Email:
customercare@allenandrothcabinetry.com
Allen And Roth Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Allen And Roth Phone Number
1 (855) 768-4292
Average Hold Time
00:01:27
Average Calls duration
5 minutes
Most Popular Allen And Roth Email Address
customercare@allenandrothcabinetry.com
Allen And Roth Live Agent Availability
16% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
View full overview ›
Allen And Roth Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Allen And Roth Phone Number | 1 (855) 768-4292 |
| Average Hold Time | 00:01:27 |
| Average Calls duration | 5 minutes |
| Most Popular Allen And Roth Email Address | customercare@allenandrothcabinetry.com |
| Allen And Roth Live Agent Availability | 16% of callers successfully reach a real person |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Allen And Roth Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Customer Effort Score | Low Effort |
| Prepare before the call to Allen And Roth | First and last name, email or phone number |
Call Volume by Day
Contact Information
Allen And Roth Website:
Allen And Roth Help Center:
Corporate Office Address:
American Woodmark Corporation
561 Shady Elm Road
Winchester,
Virginia
22602
United States
Other Info (opening hours):
Hours:
Monday - Friday, 8:00 AM – 8:00 PM (EST)
Saturday, 8:00 AM – 6:00 PM (EST)
Summary of Allen And Roth Customer Service Calls
4.3K
TOTAL
CALLS
CALLS
04:02
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Allen And Roth?
Product/ Service Question:
- “Unable to set up outdoor planter before use. Knock out hole issue. No diagram or instructions included with purchase.”
- “An outdoor dining set , one of the tile broke”
- “Product defects”
Return/ Replace Question:
- “Replacement tiles for Thomas Lake table”
- “Replacement glass”
- “Replacement parts”
Request for Information Question:
- “Looking for a party”
- “How to clean a fog free mirror”
- “Question about Canberra free standing tub and faucet”
Shipping and Delivery Question:
- “Missing parts”
- “Couter top sizing”
- “Missing part”
Website/ Application Question:
- “Installation issues”
- “Installation”
- “Tile installation”
Staff Question:
- “Repair services”
- “Customer service”
- “Customer service product assistance”
Refund Question:
- “Money back”
- “Refund”
Payments and Charges Question:
- “Solar powered umbrella charger adapter”
- “Unauthorized charges”
Account Question:
- “I have lost/miss placed the code for the back of the Allen and Roth remote control for my patio light and fan.”
- “Because your wire code is for white an black wire your fixture has 2 brown”
Cards Question:
- “I am not giving my card info to ask about buying a rug .call me or I'll shop.else where”
Other Question:
- “Pealing paint on base plate for newer kitchen faucet 21-K131HMB-AR”
- “Canvas”
- “I need a part”
Compare Allen And Roth Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Allen And Roth